Treating Privacy as a Priority
Maintaining the privacy of your information is a priority to us. We will not share your personal information without your informed permission. We value your trust and follow highly secure procedures to ensure protection of confidential, personal and financial information.
To process a Hotel & Spa reservation and complete Hotel & Spa registration, we will request the following;
- Your Full Name
- Mailing Address
- Telephone Number
- Email Address
- Credit Card Information
- Medical Information (Spa & Leisure Club only)
Your data is stored within a secure database protected from intrusion and unauthorised viewing. We protect your data with digital and physical measures and use standard safeguarding procedures to enhance the protection further. This data will not be shared but may be used to provide services or communications relating to your reservation, stay or future visits to the Hotel & Spa. This data may be used in the following ways:
- Confirm your hotel reservation
- Pre Arrival and Post Stay Communications
- Register you as a member of Hotel loyalty scheme
- Bill your credit card for Advance Purchase Reservations, Advance Deposits, Express Check-Out and Non Arrival Charges, in line with your agreement and the terms & conditions of your reservation
- Communicate special offers or forthcoming events. You may opt-out of such communications at any time.
This policy does not cover 3rd party suppliers or sites that are linked to our site. We advise you to consider all privacy policies prior to sharing any personal data.