Careers

Careers at Suites Hotel & Spa- Come and work for us!


LESIURE CLUB RECEPTIONIST
Shift work which will include weekend hours.
To assist in the effective running of Suites Hotel Leisure Club. This role will require a combination of administrative and customer service skills within a commercial gym environment.
Duties Include:

    • Processing fees at gym reception desk
    • Checking of membership cards to ensure security
    • Ensuring all sporting facilities and equipment are suitable for use
    • Supervise members/visitors and ensure their safety
    • Promote quality customer service at all times, dealing with comments and reporting more serious issues to the duty manager
    • Ensure the Health & Safety of customers at all times
    • Ensure all cleaning duties are carried out as specified by the manager
    • Patrol all areas of the centre to ensure all facilities are being used in the correct manner
    • Maintain storage and reception areas in a clean and tidy condition
    • Corresponding via e-mailing and formal letter to members as required regarding gym membership

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART TIME CHEF

    We are seeking a part-time Chef who is capable of running busy sections in the kitchen whilst also supporting the senior chefs with their roles. In this role you will be preparing meals for the hotel’s Brasserie style restaurant, the bar and lounge and the extensive banqueting facilities for large functions such as wedding’s at the property working with fresh foods at all times.

    You will be encouraged to develop your kitchen management skills by working closely with the Sous Chef and covering for them on their days off.

  • Previous experience as a Chef
  • Demonstrate a passion for food and quality of food
  • Organisation & Communication skills
  • Ability to cope under pressure in a calm and efficient manner to deadlines
  • Willing to work flexible hours including evenings, weekends and Bank Holidays as the business requires.

Apply with up to date CV to: enquiries@suiteshotelgroup.com

NIGHT PORTER

We have an opportunity for you to join our Nights Team as Night Porter

  • Hours of work;- 11pm to 7am
  • Must be smart and very well presented, with a friendly disposition
  • Must have excellent front of house customer service skills
  • Good communication skills are essential.

Job Description

Duties include:- greeting guests, checking guests in and out of hotel using a computerised system, transport luggage to rooms, whilst advising on hotel facilities, serving drinks at the bar, preparing basic room service food menu, setting up the conference and banqueting rooms with the help of the Night Manager (training will be given), taking messages, some light cleaning duties and responsible for the safety and security of all guests. Desirable qualities- excellent customer service skills, be IT literate, organised and be physically fit.

Apply with up to date CV to enquiries@suiteshotelgroup.com

 


MAINTENANCE APPRENTICE

• Assist the Maintenance team with day to day repairs around the hotel and spa
• Responsible for performing a multitude of maintenance tasks including , painting , carpentry, plumbing and electrical duties
• Responsible for the upkeep and maintenance of all hotel areas, equipment services and grounds

If you are local to the Knowsley area and are currently unemployed or not in training or education we would love to hear from you.
Please send your CV to neilsinnott@suiteshotelgroup.com


SPA THERAPIST- Full Time & Part Time & Weekend Hours

Overall Aim of the Role:

You will be responsible for the quality of the client’s experience whilst in the treatment department, to provide and maintain the highest standards of treatments, recommendations for client homecare, and rebooks, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased treatment sales for the Spa.

Key Personal Attributes

  • Must be an excellent retailer
  • Reception duties
  • Team player
  • Responsible
  • Dependable
  • Hard working
  • Honest and positive
  • Effective communicator
  • Flexible
  • Co-operative and open
  • Organised
  • Efficient and productive
  • Self-motivated
  • Positive and optimistic
  • Open to continuous learning

Skills and Experience Required:

  • Available to work Weekends.
  • NVQ level 3 Qualified or Equivalent in beauty/spa therapy treatments
  • Accustomed to Premier software is preferable
  • Trained in Decleor/ Carita. CND, Xen Tan treatments would be preferable
  • Must have at least 2 years’ experience in a luxury spa
  • Hourly rate + retail commission
  • Chance for career progression within a fast growing company

How to apply: If you feel you have the experience required for this position then please apply to Dee England, Spa Manager. dee.england@suiteshotelgroup.com


EXPERIENCED COMMIS CHEF

Candidate Requirements:

  • Recent experience at as Commis Chef or be qualified to NVQ 1, 2 or 3.
  • Proof of completion in food hygiene course. Certificates required.
  • Passionate about working with fresh, seasonal produce
  • Good organisation/communication skills
  • Good hygiene awareness and be able to manage consistency
  • Must be able to work evening & weekends
  • Positive attitude
  • Good communication skills
  • Ability to work under pressure
  • Proven ability to work with a team and to follow instruction

 Specific Duties:

  • To ensure that all tasks given by the Head Chef, and other senior chef’s, are completed in a timely manner and to the highest standard
  • To ensure that communication is maintained with all the kitchen team.
  • To ensure that all food handled within the section is handled in an hygienic manner
  • Ensure that all current legislation – Health, Safety and Hygiene is followed
  • To assist in the running of the section with the Chef de Partie/Sous Chef
  • To ensure that wastage is kept to a minimum in order to achieve the GP
  • Ensure that all Health, Safety and Food Hygiene legislation is adhered to

To apply please send CV to richardbruce@suiteshotelgroup.com.


PART TIME BREAKFAST TEAM MEMBERS

Job purpose

To assist in the running of the Restaurant Department

To supervise morning and lunchtime time shifts in the Restaurant and Spa Bistro

Duties and responsibilities

  • Meeting and greeting customers
  • Taking orders for drinks and food
  • Serving drinks and food to tables
  • Recommending and serving wines
  • Setting up and relaying the restaurant
  • Inputting bills into the till and processing payments
  • Provide excellent customer service to all guests
  • Ensure standards, policies and procedures are followed
  • Set up the Restaurant and Bistro for service
  • Ensure cleanliness of Restaurant & Bistro areas

Working conditions

  • Shifts will be worked over 7 days, including Bank Holidays, Christmas and New Year.
  • Shifts will be usually be anytime between6:30am – 11am, however other hours may be required if the business requires.
  • Public transport is not always available at these times.

Physical requirements

Job may be physically demanding, ie moving of tables, chairs, etc. and the carrying of multiple plates. Also this position will involve long periods of activity.

Apply with up to date CV to enquiries@suiteshotelgroup.com


EVENING RETAURANT TEAM MEMBER

6:00 pm-11:00pm

You will be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.

Duties:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART-TIME BAR STAFF MEMBER

Must be aged 18 and over.

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


APPLICATION PROCESS

Please send a copy of your CV, with confirmation of which position you are interested in, to enquiries@suiteshotelgroup.com, alternatively please post to Suites Hotel Knowsley, Ribblers Lane, Liverpool, L34 9HA. For any further questions, please call us on 0151 549 2222