Careers

  • Careers at Suites Hotel & Spa- Come and work for us!

The Suites Hotel is a privately owned hotel located on the outskirts of Merseyside. The hotel is an AA accredited 4 star hotel. For 17 years the family run hotel has provided a unique all – suite concept offering excellent standards in facilities and outstanding quality of comfort within each suite, from leisure visitors and business travellers alike.


LESIURE CLUB ASSISTANT

Shift work which will include weekend hours.

To assist in the effective running of Suites Hotel Leisure Club. This role will require a combination of administrative and customer service skills within a commercial gym environment.

Duties Include:

Acting as first point of contact for visitors and members

  • Processing fees at gym reception desk
  • Checking of membership cards to ensure security
  • Completion of Gym inductions for new members
  • Completing your shift in accordance with the rota and completing daily task sheets
  • Ensuring all sporting facilities and equipment are suitable for use
  • Supervise members/visitors and ensure their safety
  • Promote quality customer service at all times, dealing with comments and reporting more serious issues to the duty manager
  • Ensure the Health & Safety of customers at all times
  • Ensure all cleaning duties are carried out as specified by the manager
  • Patrol all areas of the centre to ensure all facilities are being used in the correct manner
  • Maintain storage and reception areas in a clean and tidy condition
  • Corresponding via e-mailing and formal letter to members as required regarding gym membership
  • Organisation of papers/exercise programmes in computer and written form

Apply with up to date CV to enquiries@suiteshotelgroup.com


BREAKFAST & LUNCH TEAM MEMBERS

Job purpose

  • To assist in the running of the Restaurant Department
  • To supervise morning and lunchtime time shifts in the Restaurant and Spa Bistro

Duties and responsibilities

  • Meeting and greeting customers
  • Taking orders for drinks and food
  • Serving drinks and food to tables
  • Recommending and serving wines
  • Setting up and relaying the restaurant
  • Inputting bills into the till and processing payments
  • Provide excellent customer service to all guests
  • Ensure standards, policies and procedures are followed
  • Set up the Restaurant and Bistro for service
  • Ensure cleanliness of Restaurant & Bistro areas

Working conditions

  • Shifts will be worked over 7 days, including Bank Holidays, Christmas and New Year.
  • Shifts will be usually be anytime between 6.30am and 3pm, however other hours may be required if the business requires.
  • Public transport is not always available at these times.

Physical requirements

Job may be physically demanding, ie moving of tables, chairs, etc. and the carrying of multiple plates. Also this position will involve long periods of activity.

Apply with up to date CV to enquiries@suiteshotelgroup.com


SENIOR CHEF DE PARTIE

We are seeking a Senior Chef de Partie who is capable of running busy sections in the kitchen whilst also supporting the senior chefs with their roles. In this role you will be preparing meals for the hotel’s Brasserie style restaurant, the bar and lounge and the extensive banqueting facilities for large functions such as wedding’s at the property working with fresh foods at all times.

As this is a Senior role you will be encouraged to develop your kitchen management skills by working closely with the Sous Chef and covering for them on their days off.

  • Previous experience as Chef de Partie
  • Demonstrate a passion for food and quality of food
  • Organisation & Communication skills
  • Ability to cope under pressure in a calm and efficient manner to deadlines
  • Willing to work flexible hours including evenings, weekends and Bank Holidays as the business requires.

Apply with up to date CV to: enquiries@suiteshotelgroup.com


PART-TIME HOUSEKEEPER

The Suites Hotel & Spa is looking for a part time housekeeper to join busy team immediately. This part time role (Hours to be Discussed) will see you working approximately 16 hours per week to include some weekends. Based on a 7 Day rolling rota.

  Role & Responsibilities:

  • Working as part of the housekeeping team, you will undertake day to day cleaning duties and will be responsible for maintaining the cleanliness standards across the hotel accommodation and public areas.
  • Duties include dusting, polishing, making beds, removing rubbish, cleaning bathrooms and washing and vacuuming floors.
  • You will also be responsible for reporting any maintenance and safety issues to the management team.

Requirements:

  • Previous experience in a cleaning or housekeeping role is advantageous not essential.
  • First class cleanliness and quality standards.
  • You must have a keen eye for detail.
  • Great customer service skills are required.
  • You must be honest and trustworthy.
  • We need great team players that are hardworking and reliable.
  • Candidates must be in good physical health as you will be on your feet for most of the shift.
  • You must be flexible in terms of the working hours required of you.

Apply with up to date CV to enquiries@suiteshotelgroup.com

 


SPA ATTENDANT/SPA ASSISTANT

Reporting to: Spa Manager

 Aim of the role to assist with the running of the Spa department on a day-to-day basis which will necessitate, amongst other duties, the following key result areas.

Responsibilities

  •  to be responsible for all the laundry duties in the Spa.
  • To be responsible for the cleanliness of the changing rooms, relaxation suite and thermal suite, all areas of the spa must be keep to a very high standard
  • To follow correct setting up and closing down procedures.
  • To make sure that all consumable stock for changing areas and relaxation areas are always full and that there are full stock levels in the Assistant’s Stock Cupboard.
  • To work together as part of a team with colleagues from the department and the Hotel
  • To be aware of all services and product available in the Spa and Hotel.
  • To comply with all Hotel and Company policies and procedures.
  • To comply with statutory requirements regarding the work place such as employment law, health and safety, hygiene, fire prevention etc.
  • To be responsible, whilst liaising with the spa Manager, for your own development.
  • To carry out any other reasonable duty to assist in the smooth running of the spa

Apply with current CV to Dee England, Spa Manager. dee.england@suiteshotelgroup.com


 

EXPERIENCED HOTEL RECEPTIONIST

We are looking for a friendly and energetic Receptionist to join our front of house team to work on a full time basis. You must possess a cheerful disposition, a can-do attitude, be able to work well within a team as well as being able to use your own initiative and you must have great people skills as they are essential for this role! With wide-ranging responsibilities for everyday operation of the reception / office functions of the hotel, the principal duties will include:

  • Interacting politely and enthusiastically with all guests both face to face and via the telephone
  • Helping guests with any enquiries or itinerary planning
  • Check-ins and check-outs
  • Moving luggage, dealing with the mail i.e. franking and sending out and distributing mail internally
  • Taking and managing both reservations and event bookings (by telephone and email)
  • General administrative duties relating to the smooth running of the business

We would love to hear from candidates with all of the following attributes:

  • Fluent English to a native standard (written and spoken)
  • Guestline (Reslynx) system trained requested but not essential
  • Proficient with Microsoft Office, especially Outlook and Word
  • Brilliant at dealing with the public
  • Clear communicator, with excellent writing skills and a great telephone manner
  • Be able to take and follow direction well
  • Be eager to learn new skills
  • Excellent attention to detail to ensure our high standards are maintained

Please send current CV to :debbieevans@suiteshotelgroup.com


FOOD & BEVERAGE ASSISTANTS

 As a F&B Assistant you will be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.

Duties:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART TIME  BAR PERSON

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


PART TIME BANQUETING BAR PERSON

Mostly weekend work – permanent

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


BANQUETING WAITER/WAITRESS

Part Time Permanent

Mostly weekend work

Job Description

  • Getting prep ready for service
  • Laying up function room for Events
  • Serving food and drinks to tables
  • Ensuring excellent customer service
  • Getting buffet prep ready
  • Serving customers on buffets
  • Working as part of a team
  • Polishing Cutlery, Crockery & Glasses
  • Ensuring that everything is left clean and tidy to the highest standard

Apply with current CV to enquiries@suiteshotelgroup.com


APPLICATION PROCESS

Please send a copy of your CV, with confirmation of which position you are interested in, to enquiries@suiteshotelgroup.com, alternatively please post to Suites Hotel Knowsley, Ribblers Lane, Liverpool, L34 9HA. For any further questions, please call us on 0151 549 2222