Careers

Careers at Suites Hotel & Spa- Come and work for us!


NIGHT PORTER

We have an opportunity for you to join our Nights Team as Night Porter

  • Hours of work;- 11pm to 7am
  • Must be smart and very well presented, with a friendly disposition
  • Must have excellent front of house customer service skills
  • Good communication skills are essential.

Job Description

Duties include:- greeting guests, checking guests in and out of hotel using a computerised system, transport luggage to rooms, whilst advising on hotel facilities, serving drinks at the bar, preparing basic room service food menu, setting up the conference and banqueting rooms with the help of the Night Manager (training will be given), taking messages, some light cleaning duties and responsible for the safety and security of all guests. Desirable qualities- excellent customer service skills, be IT literate, organised and be physically fit.

Apply with up to date CV to enquiries@suiteshotelgroup.com

 


SPA THERAPIST- Full Time & Part Time

Overall Aim of the Role:

You will be responsible for the quality of the client’s experience whilst in the treatment department, to provide and maintain the highest standards of treatments, recommendations for client homecare, and rebooks, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased treatment sales for the Spa.

Key Personal Attributes

  • Must be an excellent retailer
  • Reception duties
  • Team player
  • Responsible
  • Dependable
  • Hard working
  • Honest and positive
  • Effective communicator
  • Flexible
  • Co-operative and open
  • Organised
  • Efficient and productive
  • Self-motivated
  • Positive and optimistic
  • Open to continuous learning

Skills and Experience Required:

  • Available to work Weekends.
  • NVQ level 3 Qualified or Equivalent in beauty/spa therapy treatments
  • Accustomed to Premier software is preferable
  • Trained in Decleor/ Carita. CND, Xen Tan treatments would be preferable
  • Must have at least 2 years’ experience in a luxury spa
  • Hourly rate + retail commission
  • Chance for career progression within a fast growing company

How to apply: If you feel you have the experience required for this position then please apply to Dee England, Spa Manager. dee.england@suiteshotelgroup.com


EXPERIENCED COMMIS CHEF

Candidate Requirements:

  • Recent experience at as Commis Chef or be qualified to NVQ 1, 2 or 3.
  • Proof of completion in food hygiene course. Certificates required.
  • Passionate about working with fresh, seasonal produce
  • Good organisation/communication skills
  • Good hygiene awareness and be able to manage consistency
  • Must be able to work evening & weekends
  • Positive attitude
  • Good communication skills
  • Ability to work under pressure
  • Proven ability to work with a team and to follow instruction

 Specific Duties:

  • To ensure that all tasks given by the Head Chef, and other senior chef’s, are completed in a timely manner and to the highest standard
  • To ensure that communication is maintained with all the kitchen team.
  • To ensure that all food handled within the section is handled in an hygienic manner
  • Ensure that all current legislation – Health, Safety and Hygiene is followed
  • To assist in the running of the section with the Chef de Partie/Sous Chef
  • To ensure that wastage is kept to a minimum in order to achieve the GP
  • Ensure that all Health, Safety and Food Hygiene legislation is adhered to

To apply please send CV to richardbruce@suiteshotelgroup.com.


PERSONAL TRAINER / LEISURE CLUB ATTENDANTS

As a Leisure Club Attendant you are responsible for delivering the very best in customer service to our external members and hotel guests.

Your key responsibilities will be to

  • ensure a high level of customer satisfaction
  • drive the facilities revenues and profitability
  • ensure the club is maintained to the highest standards by cleaning and checking the facilities
  • carryout pool checks and be aware of the importance of health and safety
  • accurately maintaining records and ensuring compliance.
  • You will also be of smart professional appearance, have extensive experience in customer care and will make guest satisfaction a priority. You will also need to be flexible for a variety of shifts including early mornings, evenings and weekends.

Minimum Requirement of a Level 2 Fitness Instructor Qualification

Previous Leisure experience needed but not essential

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART TIME BREAKFAST TEAM MEMBERS

Job purpose

To assist in the running of the Restaurant Department

To supervise morning and lunchtime time shifts in the Restaurant and Spa Bistro

Duties and responsibilities

  • Meeting and greeting customers
  • Taking orders for drinks and food
  • Serving drinks and food to tables
  • Recommending and serving wines
  • Setting up and relaying the restaurant
  • Inputting bills into the till and processing payments
  • Provide excellent customer service to all guests
  • Ensure standards, policies and procedures are followed
  • Set up the Restaurant and Bistro for service
  • Ensure cleanliness of Restaurant & Bistro areas

Working conditions

  • Shifts will be worked over 7 days, including Bank Holidays, Christmas and New Year.
  • Shifts will be usually be anytime between6:30am – 11am, however other hours may be required if the business requires.
  • Public transport is not always available at these times.

Physical requirements

Job may be physically demanding, ie moving of tables, chairs, etc. and the carrying of multiple plates. Also this position will involve long periods of activity.

Apply with up to date CV to enquiries@suiteshotelgroup.com


EVENING RETAURANT TEAM MEMBER

6:00 pm-11:00pm

You will be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.

Duties:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART-TIME BAR STAFF MEMBER

Must be aged 18 and over.

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


 

 

APPLICATION PROCESS

Please send a copy of your CV, with confirmation of which position you are interested in, to enquiries@suiteshotelgroup.com, alternatively please post to Suites Hotel Knowsley, Ribblers Lane, Liverpool, L34 9HA. For any further questions, please call us on 0151 549 2222