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Experienced Hotel Receptionist

We are looking for a friendly and energetic Receptionist to join our front of house team to work on a full time basis. You must possess a cheerful disposition, a can-do attitude, be able to work well within a team as well as being able to use your own initiative and you must have great people skills as they are essential for this role! With wide-ranging responsibilities for everyday operation of the reception / office functions of the hotel, the principal duties will include:

  • Interacting politely and enthusiastically with all guests both face to face and via the telephone
  • Helping guests with any enquiries or itinerary planning
  • Check-ins and check-outs
  • Moving luggage, dealing with the mail i.e. franking and sending out and distributing mail internally
  • Taking and managing both reservations and event bookings (by telephone and email)
  • General administrative duties relating to the smooth running of the business
  • We would love to hear from candidates with all of the following attributes:
  • Fluent English to a native standard (written and spoken)
  • Guestline (Reslynx) system trained requested but not essential
  • Proficient with Microsoft Office, especially Outlook and Word
  • Brilliant at dealing with the public
  • Clear communicator, with excellent writing skills and a great telephone manner
  • Be able to take and follow direction well
  • Be eager to learn new skills
  • Excellent attention to detail to ensure our high standards are maintained


Please send current CV to :

Kitchen Porter

Full and Part Time positions – Permanent

Work Hours;- Shifts as the business requires, Early, Lates, Mids.

Job Description

  • Responsible for the total cleanliness of the kitchen and all its equipment and utensils to the highest standard.
  • Using an industrial dishwasher
  • Washing, drying and putting away all the dishes, pots, pans and utensils.
  • Taking in deliveries, checking them and putting them away.
  • Wiping down all surfaces with sanitiser.
  • Keeping all areas clean and totally free of debris.
  • Keeping the kitchen clean and tidy at all times.
  • Brushing and mopping the floor.
  • Disposing of rubbish in bins provided
  • To take direction from the chef and work as part of the team.


Apply with up to date CV to;

Experienced Spa Therapist NVQ Level 3 - Full & Part Time

You will be responsible for the quality of the client’s experience whilst in the treatment department, to provide and maintain the highest standards of treatments, recommendations for client homecare, and rebooks, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased treatment sales for the Spa.

Key Personal Attributes

  • Must be an excellent retailer, reception duties, team player, responsible, dependable,hard working, honest and positive, effective communicator, flexible, organised, efficient and productive, self-motivated, positive and optimistic, open to continuous learning.

Skills and Experience Required:

  • Available to work Weekends.
  • NVQ level 3 Qualified or Equivalent in beauty/spa therapy treatments
  • Accustomed to Premier software is preferable
  • Trained in Decleor/ Carita. CND, Xen Tan treatments would be preferable
  • Must have at least 2 years’ experience in a luxury spa
  • Hourly rate + retail commission
  • Chance for career progression within a fast growing company


Apply with up to date CV to;

Restaurant & Bar Team Member

You will be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.


  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulation

Apply with up to date CV to;

Maintenance Apprentice

  • Assist the Maintenance team with day to day repairs around the hotel and spa.
  • Responsible for performing a multitude of maintenance tasks including , painting , carpentry, plumbing and electrical duties.
  • Responsible for the upkeep and maintenance of all hotel areas, equipment services and grounds


If you are local to the Knowsley area and are currently unemployed or not in training or education we would love to hear from you.

Apply with up to date CV to;

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