Careers

  • Careers at Suites Hotel & Spa- Come and work for us!

The Suites Hotel is a privately owned hotel located on the outskirts of Merseyside. The hotel is an AA accredited 4 star hotel. For 17 years the family run hotel has provided a unique all – suite concept offering excellent standards in facilities and outstanding quality of comfort within each suite, from leisure visitors and business travellers alike.


BREAKFAST & LUNCH TEAM MEMBERS

Job purpose

  • To assist in the running of the Restaurant Department
  • To supervise morning and lunchtime time shifts in the Restaurant and Spa Bistro

Duties and responsibilities

  • Meeting and greeting customers
  • Taking orders for drinks and food
  • Serving drinks and food to tables
  • Recommending and serving wines
  • Setting up and relaying the restaurant
  • Inputting bills into the till and processing payments
  • Provide excellent customer service to all guests
  • Ensure standards, policies and procedures are followed
  • Set up the Restaurant and Bistro for service
  • Ensure cleanliness of Restaurant & Bistro areas

Working conditions

  • Shifts will be worked over 7 days, including Bank Holidays, Christmas and New Year.
  • Shifts will be usually be anytime between 6.30am and 3pm, however other hours may be required if the business requires.
  • Public transport is not always available at these times.

Physical requirements

Job may be physically demanding, ie moving of tables, chairs, etc. and the carrying of multiple plates. Also this position will involve long periods of activity.

Apply with up to date CV to enquiries@suiteshotelgroup.com


SENIOR CHEF DE PARTIE

We are seeking a Senior Chef de Partie who is capable of running busy sections in the kitchen whilst also supporting the senior chefs with their roles. In this role you will be preparing meals for the hotel’s Brasserie style restaurant, the bar and lounge and the extensive banqueting facilities for large functions such as wedding’s at the property working with fresh foods at all times.

As this is a Senior role you will be encouraged to develop your kitchen management skills by working closely with the Sous Chef and covering for them on their days off.

  • Previous experience as Chef de Partie
  • Demonstrate a passion for food and quality of food
  • Organisation & Communication skills
  • Ability to cope under pressure in a calm and efficient manner to deadlines
  • Willing to work flexible hours including evenings, weekends and Bank Holidays as the business requires.

Apply with up to date CV to: enquiries@suiteshotelgroup.com


SPA THERAPIST- Full Time & Part Time

Overall Aim of the Role:

You will be responsible for the quality of the client’s experience whilst in the treatment department, to provide and maintain the highest standards of treatments, recommendations for client homecare, and rebooks, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased treatment sales for the Spa.

Key Personal Attributes

  • Must be an excellent retailer
  • Reception duties
  • Team player
  • Responsible
  • Dependable
  • Hard working
  • Honest and positive
  • Effective communicator
  • Flexible
  • Co-operative and open
  • Organised
  • Efficient and productive
  • Self-motivated
  • Positive and optimistic
  • Open to continuous learning

Skills and Experience Required:

  • Available to work Weekends.
  • NVQ level 3 Qualified or Equivalent in beauty/spa therapy treatments
  • Accustomed to Premier software is preferable
  • Trained in Decleor/ Carita. CND, Xen Tan treatments would be preferable
  • Must have at least 2 years’ experience in a luxury spa
  • Hourly rate + retail commission
  • Chance for career progression within a fast growing company

How to apply: If you feel you have the experience required for this position then please apply to Dee England, Spa Manager. dee.england@suiteshotelgroup.com


SPA ATTENDANT/SPA ASSISTANT

Reporting to: Spa Manager

 Aim of the role to assist with the running of the Spa department on a day-to-day basis which will necessitate, amongst other duties, the following key result areas.

Responsibilities

  •  to be responsible for all the laundry duties in the Spa.
  • To be responsible for the cleanliness of the changing rooms, relaxation suite and thermal suite, all areas of the spa must be keep to a very high standard
  • To follow correct setting up and closing down procedures.
  • To make sure that all consumable stock for changing areas and relaxation areas are always full and that there are full stock levels in the Assistant’s Stock Cupboard.
  • To work together as part of a team with colleagues from the department and the Hotel
  • To be aware of all services and product available in the Spa and Hotel.
  • To comply with all Hotel and Company policies and procedures.
  • To comply with statutory requirements regarding the work place such as employment law, health and safety, hygiene, fire prevention etc.
  • To be responsible, whilst liaising with the spa Manager, for your own development.
  • To carry out any other reasonable duty to assist in the smooth running of the spa

Apply with current CV to Dee England, Spa Manager. dee.england@suiteshotelgroup.com


 

EXPERIENCED HOTEL RECEPTIONIST

We are looking for a friendly and energetic Receptionist to join our front of house team to work on a full time basis. You must possess a cheerful disposition, a can-do attitude, be able to work well within a team as well as being able to use your own initiative and you must have great people skills as they are essential for this role! With wide-ranging responsibilities for everyday operation of the reception / office functions of the hotel, the principal duties will include:

  • Interacting politely and enthusiastically with all guests both face to face and via the telephone
  • Helping guests with any enquiries or itinerary planning
  • Check-ins and check-outs
  • Moving luggage, dealing with the mail i.e. franking and sending out and distributing mail internally
  • Taking and managing both reservations and event bookings (by telephone and email)
  • General administrative duties relating to the smooth running of the business

We would love to hear from candidates with all of the following attributes:

  • Fluent English to a native standard (written and spoken)
  • Guestline (Reslynx) system trained requested but not essential
  • Proficient with Microsoft Office, especially Outlook and Word
  • Brilliant at dealing with the public
  • Clear communicator, with excellent writing skills and a great telephone manner
  • Be able to take and follow direction well
  • Be eager to learn new skills
  • Excellent attention to detail to ensure our high standards are maintained

Please send current CV to :debbieevans@suiteshotelgroup.com


HOUSEKEEPING ATTENDANT – 4 DAYS

  • No experience necessary- Full training will be given.
  • 4 days pro-rota- will include weekend work.

As a Housekeeping Attendant, you will report into the Head Housekeeper and  work very closely with your team to deliver exceptional service. As a Housekeeping Attendant you will be required to ensure that all bedrooms and corridors that are allocated to you are cleaned to the highest required hotel standard.

Apply with current CV to lindaoconnell@suiteshotelgroup.com

 


FOOD & BEVERAGE ASSISTANTS

 As a F&B Assistant you will be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.

Duties:

  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives

What are we looking for?

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

Apply with up to date CV to enquiries@suiteshotelgroup.com


PART TIME  BAR PERSON

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


PART TIME BANQUETING BAR PERSON

Mostly weekend work – permanent

  • Some experience required
  • Pleasant at all times, smart and tidy.
  • Enthusiastic and hard working
  • Must be customer focused with attention to detail
  • Excellent customer service skills
  • A good communicator and good product knowledge

Duties include;-

  • Serving drinks and wines to the highest standard
  • Maintain the cleanliness of the bar and surrounding areas at all times
  • Ensuring that all guests are served in the quickest time possible
  • Using an epos till

Apply with current CV to enquiries@suiteshotelgroup.com


BANQUETING WAITER/WAITRESS

Part Time Permanent

Mostly weekend work

Job Description

  • Getting prep ready for service
  • Laying up function room for Events
  • Serving food and drinks to tables
  • Ensuring excellent customer service
  • Getting buffet prep ready
  • Serving customers on buffets
  • Working as part of a team
  • Polishing Cutlery, Crockery & Glasses
  • Ensuring that everything is left clean and tidy to the highest standard

Apply with current CV to enquiries@suiteshotelgroup.com


APPLICATION PROCESS

Please send a copy of your CV, with confirmation of which position you are interested in, to enquiries@suiteshotelgroup.com, alternatively please post to Suites Hotel Knowsley, Ribblers Lane, Liverpool, L34 9HA. For any further questions, please call us on 0151 549 2222